Open Door received the highest level of Recognition as a patient-centered medical home by the National Committee for Quality Assurance (NCQA). It means that we are a medical practice that consistently treats patients according to the best available scientific evidence according to the principles defined by the largest primary care groups in the country, including the American College of Physicians, The Academy of Family Physicians and the Academy of Pediatrics. This is significant as only 12% of medical practices in the country qualify.

In a medical system where patients are often confronted with a complex and confusing health care system, having a personalized, coordinated and comprehensive care when they need it makes all the difference in health outcomes. Patients are at the center of their care team and communication is based on trust, respect and shared decision-making.

The medical home concept is not new, and is sometimes confused with institutional care or nursing homes. It is a way for physician led medical practices to integrate health care services for patients, ensuring that patients receive the right care at the right time. It broadens access and reduces the risk that their medical problems get worse or require a hospital visit. Supported by a robust health information technology system a medical home is able to track patient test results, review medicines and follow up with providers involved in the care of the patient. That’s what Open Door provides every day to every patient.